23 / November / 2014
English Español Français Deutsch
Contact usSite MapAdd to favorites
CUSTOMER SERVICE +34 663484521 +49 3022411541 +34 933042660 +44 2032395691 E-mail info@mallorcanextdoor.com
   
  Home
  All Apartments
  Rates / Last minute
  Owner
  Contact us
  How to book/FAQ
  Arrivals & Departures
  Book Now!!!
  Mallorca Guide
  Monthly Rentals
  Legal notice
   




 
 
  Map of Mallorca
    ADVERTISING
  
Home > How to book/FAQ
 
 
A
r
r
i
v
a
l
s
&
D
e
p
a
r
t
u
r
e
s

Arrival/Departure. 

Carefully read the following, arrival and departure process.

1. At the same time MallorcaNextDoor will send you the confirmation of your reservation, you will also receive a detailed e-mail with step by step procedure of what to do upon arrival.  If within 24 hours you haven´t received that form, please let us know and we will send it to you as quickly as possible.

2.  It will be required that you inform us about your arrival time if you have not already done so at the time completing the booking.

3.  When you arrive and you have recollected your luggage, please contact us in the Check in phone numbers you received in the confirmation e-mail BEFORE LEAVING THE AIRPORT. Let us know if you are delayed. That way we can be at the apartment when you arrive. x

4. When we receive you at the apartment we will provide you with the following service:

a). General tour around the apartment
b). Explain the use of the domestic equipment if there are any doubts.
c). Explain the rubish removal procedure, the closest grocery stores, and the closest metro station specific to that area.
d). Delivery of keys and procedure of what to do when checking out.

5.The Check in schedul is from 15:00 hs. There is a check in fee of 25 €.  Late check in from 21:00 to 0:00 hs 35 € and from 0:01 to 08:59hs 45 €.
 ·The check in fee is to be added to the whole amount to be payed on arrival and handed directly to the person  receiving you. 
 ·The Check Out time: 11.00 am.  (if you are leaving Mallorca in the afternoon please let us know)
 ·When you check out: please leave the keys on the table and call the provided phone number at check in and confirm, that all windows are closed, all electrodomestics are off and that liter has been disposed outside.
 ·If you leave cash deposit we will be at the apartment at the arranged hour and return the deposit in case no damage has been made.
 ·If in the apartment you should find anything missing, broken or if you accidentally damage something. Please contact us as soon as possible so that we can settle the matter, we don t want you to be inconvenienced by anything that can be arranged during your stay.
 ·You can contact us for any kind of questions or general informations regarding the City or the apartment during office hours.  We will be happy to assist you.
 ·We can also book a taxi for you prior to departure if you advice us with avanced notice.

The apartments are situated in residential areas therefore the rest of the neighbours must be respected.
Quiet hours are from 22:00 am to 10:00 pm.

4. When we receive you at the apartment we will provide you with the following service: a). General tour around the apartment b). Explain the use of the domestic equipment if there are any doubts. c). Explain the rubish removal procedure, the closest grocery stores, and the closest metro station specific to that area. d). Delivery of keys and procedure of what to do when checking out. 5.The Check in schedul is from 15:00 hs. There is a check in fee of 25 €. Late check in from 21:00 to 0:00 hs 35 € and from 0:01 to 08:59hs 45 €. ·The check in fee is to be added to the whole amount to be payed on arrival and handed directly to the person receiving you. ·The Check Out time: 11.00 am. (if you are leaving Mallorca in the afternoon please let us know) ·When you check out: please leave the keys on the table and call the provided phone number at check in and confirm, that all windows are closed, all electrodomestics are off and that liter has been disposed outside. ·If you leave cash deposit we will be at the apartment at the arranged hour and return the deposit in case no damage has been made. ·If in the apartment you should find anything missing, broken or if you accidentally damage something. Please contact us as soon as possible so that we can settle the matter, we don t want you to be inconvenienced by anything that can be arranged during your stay. ·You can contact us for any kind of questions or general informations regarding the City or the apartment during office hours. We will be happy to assist you. ·We can also book a taxi for you prior to departure if you advice us with avanced notice. The apartments are situated in residential areas therefore the rest of the neighbours must be respected. Quiet hours are from 22:00 am to 10:00 pm.

 

 

   
  © Mallorca Next Door.